Privacy & Cookies

01

Information we may collect

The information we receive depends on how you interact with MunicipalReady.

Information you provide

If you submit a contact form, request information, request a website review, or otherwise communicate with us, we may receive information such as:

• Your name and contact information.
• The municipality, organization, or public entity you represent.
• Information you provide about your website, digital content, accessibility needs, or requested services.
• Messages, questions, files, or other information you choose to provide.

Information collected automatically

Our website and the services that support it may automatically receive limited technical information such as your browser type, device type, referring page, approximate geographic area, pages viewed, IP address, and website-performance or security information.

If optional analytics or advertising technologies are enabled, additional information about website interactions may also be collected as described below.

02

Cookies and website technology

The word cookie is commonly used to describe several technologies that websites use to remember information. MunicipalReady may use browser cookies, local storage, pixels, tags, or similar technologies depending on the function involved.

Necessary technology

Necessary technologies cannot be disabled through our Privacy Choices tool because they support functions such as security, form operation, accessibility, preference storage, and basic website functionality.

Analytics

MunicipalReady may use analytics services such as Google Analytics to understand how the website is used. When analytics is enabled, these services may receive information about visits, devices, traffic sources, and website interactions.

Advertising and personalization

MunicipalReady may use advertising or measurement technologies such as Google advertising tools or the Meta Pixel. These technologies may be used to measure campaign performance or support advertising across websites.

Some state privacy laws use broad definitions of sale, sharing, or targeted advertising that can include certain advertising technologies even when personal information is not sold for money.

03

Your Privacy Choices

MunicipalReady provides a persistent Privacy Choices control rather than requiring every visitor to interact with a large cookie banner.

Through Privacy Choices, you can independently control:

• Analytics.
• Advertising & Personalization.

Your selection is stored in your browser so the website can remember your preference. Clearing browser storage, using another browser, or using another device may require you to make the selection again.

Global Privacy Control

Global Privacy Control, or GPC, is a browser-based signal that communicates certain privacy opt-out preferences. Where our website detects a GPC signal, MunicipalReady's privacy system treats that signal as an opt-out of Advertising & Personalization processing associated with sale, sharing, or targeted advertising.

GPC does not automatically turn off ordinary website analytics in our system. Analytics can be separately controlled through Privacy Choices.

04

How information may be used and shared

MunicipalReady may use information to:

• Respond to questions and service requests.
• Provide requested services or information.
• Operate, secure, maintain, and improve the website.
• Diagnose technical or security problems.
• Understand website use and marketing performance.
• Comply with legal obligations and protect the rights, security, and integrity of MunicipalReady, our users, and others.

Service providers

We may provide limited information to service providers that help operate our website or business, such as website hosting, form processing, security, analytics, advertising measurement, or other technology providers.

These providers may process information according to their role in providing those services and their applicable contractual or legal obligations.

Selling personal information

MunicipalReady does not sell personal information for money.

However, because some privacy laws define the terms sale or sharing more broadly, certain advertising or cross-site technologies may be treated as a sale, sharing, or targeted-advertising activity under applicable law. Our Privacy Choices system provides a way to opt out of those optional technologies.

05

State privacy rights

Depending on where you live and whether a particular privacy law applies to MunicipalReady, you may have certain rights regarding your personal information.

Those rights may include the ability to:

• Confirm whether personal information about you is being processed.
• Request access to certain personal information.
• Correct inaccurate personal information.
• Request deletion of certain personal information.
• Obtain a portable copy of certain information.
• Opt out of the sale or sharing of personal information.
• Opt out of targeted advertising or certain profiling, where applicable.
• Limit certain uses of sensitive personal information, where applicable.
• Exercise applicable privacy rights without unlawful discrimination.

California residents

California law may provide qualifying consumers with rights that include knowing about personal information collected, correcting or deleting certain information, opting out of the sale or sharing of personal information, limiting certain uses of sensitive personal information, and exercising privacy rights without discriminatory treatment.

MunicipalReady does not sell personal information for money. If optional advertising technologies are used in a way that qualifies as selling or sharing under California law, you can use Privacy Choices to turn off Advertising & Personalization.

Other states

Residents of states with applicable consumer privacy laws may have similar rights, including rights concerning access, correction, deletion, portability, targeted advertising, sale of personal data, or certain profiling.

Privacy rights and business obligations vary by state and may depend on legal thresholds and other requirements. Nothing on this page is intended to represent that every state privacy law applies to MunicipalReady.

Submitting a privacy request

If you want to make a request concerning personal information you believe MunicipalReady maintains about you, please use our contact form and identify the request as a Privacy Request.

We may need to verify your identity before completing certain requests. Some requests may also be subject to exceptions allowed by applicable law.

Submit a privacy request through our contact form

06

Security and retention

Security

We use reasonable administrative, technical, and organizational measures intended to protect information associated with our website and services.

No internet transmission or storage system can be guaranteed to be completely secure, and we cannot guarantee absolute security.

Data retention

We generally retain personal information only for as long as reasonably necessary for the purpose for which it was collected, to provide requested services, maintain appropriate business records, resolve disputes, protect security, or satisfy legal obligations.

Children's privacy

MunicipalReady is a business-to-government service and is not directed to children. We do not knowingly seek personal information from children through this website.

Links to other websites

Our website may link to third-party websites or services. MunicipalReady does not control the privacy practices of those third parties, and their own privacy policies apply when you interact with them.

07

Questions and policy updates

Questions about privacy

If you have a question about this Privacy & Cookies Policy, our website practices, or a privacy request, please contact MunicipalReady through our website.

Contact MunicipalReady

Changes to this policy

We may update this policy as our website, services, technology, or applicable privacy requirements change. When we make material revisions, we will update the effective date shown at the top of this page.